What are your store hours? We're open weekdays from 9:00 AM to 5:00 PM.

Do you offer free shipping? Yes, we offer free shipping on most orders! However, if you prefer tracked and insured shipping, there will be a small fee.

What is your return policy? We offer a 30-day return policy for most items. Unfortunately, items purchased on sale are non-returnable.

How can I contact your customer service team? You can reach us through our contact form on the website or by emailing us at thediverseh@gmail.com.

What payment methods do you accept?
We accept a variety of payment methods for your convenience, including
Visa, Mastercard, Apple Pay, Amex, Discover, Paypal, and more.

Is my personal information secure?
Absolutely! We take your security very seriously and use
industry-standard security measures to protect your personal
information.

How can I track my order? Once
your order ships, you'll receive an email with tracking information. You
can also track your order on our dedicated order tracking page.

Can I cancel my order? We
understand that mistakes happen! If you need to cancel or change your
order, please contact us as soon as possible. Once your order is
processed, we may not be able to make changes.

What happens if I receive a damaged or incorrect item?
We apologize for any inconvenience this may cause. Please visit our
Refund & Return Policy page for information on how to return the
item.

How long does shipping take? Orders typically take 4-16 business days to arrive.

Do you ship internationally? Yes, we currently ship to select countries, including Canada, Australia, and the United Kingdom.

What are your shipping costs? We offer free shipping on most orders. You can find more details about shipping costs on our shipping information page.